Doctolib
Verified“French-controlled health unicorn, hosted on US cloud.”
- Status / valuation
- Private, ~EUR 3.6bn
- Scale
- 80m patient accounts
- ARR (2024)
- EUR 348m
- Employees
- ~3,500
65 = midpoint of Control 76 & Data 53
Sovereignty Quadrant
Control ↑ who owns & governs the company · Data → where your data lives. Every dot is a company — click to open it.
Every number below traces to 13 sourced facts across 7 independent sources, last verified 2026-06-12. 4 open questions hold confidence at 76% — they lower confidence, never the score.
Control ↑
Who legally and economically controls the company
Legal & Jurisdiction
82
Incorporated and run in France as an SAS, registered at RCS Nanterre, with its main operating entity in Levallois-Perret; EU/French law demonstrably reaches it (Conseil d'Etat applied GDPR to its hosting).
Why 82? 3 sourced facts · click to expand
Doctolib is a French Societe par Actions Simplifiee (SAS) registered with the RCS of Nanterre under SIREN 794 598 813, registered 5 August 2013.
Pappers (French company registry data) · as of 2026-06-12
Its registered office and operating headquarters are at 54 Quai Charles Pasqua, 92300 Levallois-Perret, France, with its primary activity coded NAF 62.01Z (software programming).
Pappers (French company registry data) · as of 2026-06-12
The French Conseil d'Etat adjudicated Doctolib's AWS-hosted COVID vaccination platform under EU/French data-protection law on 31 March 2021, confirming EU law reaches the company.
Pinsent Masons Out-Law · as of 2021-03-31
Control & Ownership
70
Founder-led French company with a predominantly European investor base (Eurazeo FR, Bpifrance FR, Generation IM UK, A.P. Moller DK), but with meaningful US VC stakes (General Atlantic, Accel) and no disclosed founder voting majority; still private, no foreign listing.
Why 70? 3 sourced facts · click to expand
Co-founder Stanislas Niox-Chateau is President of Doctolib SAS, in post since 2013, and remains CEO.
Pappers (French company registry data) · as of 2026-06-12
Backers span European investors (Eurazeo, Bpifrance, Generation Investment Management, A.P. Moller Holding) alongside US funds General Atlantic and Accel.
General Atlantic press release · as of 2019-03-19
Doctolib remains privately held (no public listing); an April 2026 secondary sale of about EUR 300m valued it near EUR 3.6bn and added investors including A.P. Moller Holding and Generation IM.
Bloomberg · as of 2026-04-02
Data →
Where your data lives and who can reach it
Data & Infrastructure
30
Health data is hosted on AWS (a US hyperscaler) in EU regions in France and Germany via AWS Sarl Luxembourg; HDS/ISO certification and France-held encryption keys mitigate, but CLOUD Act extraterritorial exposure remains and the infra is not EU-owned.
Why 30? 4 sourced facts · click to expand
Doctolib hosts data on Amazon Web Services in data centres located in France and Germany, contracted through Luxembourg-based AWS Sarl.
Pinsent Masons Out-Law (Conseil d'Etat ruling) · as of 2021-03-31
Doctolib holds HDS (Hebergeur de Donnees de Sante) certification in France and ISO/IEC 27001 in France and Germany, and AWS itself is HDS-certified.
Doctolib privacy & security commitments (official) · as of 2026-06-12
Data is encrypted with keys held by a trusted third party based in France, and AWS contractually agrees to contest non-EU-compliant access requests, to limit US CLOUD Act exposure.
Pinsent Masons Out-Law (Conseil d'Etat ruling) · as of 2021-03-31
AWS, as a US-headquartered provider, remains subject to the US CLOUD Act, which can compel disclosure of data held by EU subsidiaries.
IAPP analysis of the French Doctolib decision · as of 2021
Operations & People
88
Paris-region HQ, French founder and leadership, ~3,500 employees concentrated in France with offices in Germany, Italy and the Netherlands; euro-reporting EU operator.
Why 88? 3 sourced facts · click to expand
Doctolib operates in France, Germany, Italy and the Netherlands, with France representing about 80% of ARR.
Sifted · as of 2024
Doctolib employed roughly 1,720 people in 2024 and has grown to several thousand staff, headquartered in the Paris region.
Pappers (French company registry data) · as of 2026-06-12
The company reports financials in euros, with EUR 348m ARR in 2024 (up 22.5%) and narrowing losses.
Sifted · as of 2024
Aligned to the EU Commission’s official Cloud Sovereignty Framework (SEAL, Jun 2026) →
What we don’t know
4 open questions — they lower confidence, never the score
- ?
Does founder Stanislas Niox-Chateau (with the founding team) hold a voting majority or special control rights?
Determines whether voting control is unambiguously founder/EU-held or shared with US/EU investors; affects the ownership score.
- ?
Has Doctolib migrated, or committed to migrate, sensitive health data off AWS onto a SecNumCloud-qualified sovereign provider (e.g. OVHcloud, Scaleway)?
A move to a sovereign EU host would sharply raise the infrastructure score; remaining on AWS keeps CLOUD Act exposure central.
- ?
What is the precise current cap-table split between European investors (Eurazeo, Bpifrance, Generation IM, A.P. Moller) and US investors (General Atlantic, Accel)?
Determines where the economic majority sits, the key driver of the ownership score.
- ?
What exact share of patient data sits in French data centres versus the AWS Frankfurt (Germany) region?
Affects the data-residency nuance, though both are within the EU and HDS scope.
EU Cloud Sovereignty Framework lens
The EU Cloud Sovereignty Framework (SEAL) is designed to certify cloud service providers; the assessment below is an analogous mapping applied to Doctolib as a health-data SaaS, not an official SEAL certification.
Strategic
French-founded, EU-headquartered health-tech leader with EU-majority investors; strategic direction sits in Europe.
Legal & jurisdictional
French SAS, RCS Nanterre; fully within GDPR/French jurisdiction, as confirmed by the 2021 Conseil d'Etat ruling.
Data & AI
Health data on AWS EU regions (FR/DE) with HDS certification and France-held encryption keys, but underlying provider is a US hyperscaler with CLOUD Act exposure.
Operational
Paris-region HQ, French leadership, ~3,500 staff across FR/DE/IT/NL, euro-reporting.
Supply chain
Critical infrastructure dependency on a single US hyperscaler (AWS) rather than a sovereign/SecNumCloud provider.
Technological
Software and IP built in-house in the EU, but core compute/storage layer is provided by a non-EU vendor.
Security & compliance
HDS certification, ISO/IEC 27001 (FR and DE), third-party-held encryption keys, contractual safeguards against non-EU access requests.
Environmental sustainability
No verified primary source reviewed on data-centre energy or sustainability disclosures.
EU alternatives
Doctolib itself is already a strong EU-controlled option; the main sovereignty caveat is its reliance on AWS rather than a SecNumCloud-qualified sovereign host.
French appointment-booking and teleconsultation platform from Cegedim, a French-listed, EU-domiciled health-IT group.
German scheduling/patient-management platform for the DACH health market; verify its current hosting provider and ownership for full sovereignty.
How the method works
Methodology v2 (provisional): the score is the midpoint of two axes — Control (who owns and governs the company) and Data (where your data lives and who can reach it). Each axis is scored only on verified evidence; unknowns reduce confidence, never the score. Every input below is sourced; the weights and judgments are open to challenge.
Spotted an error? Every claim is sourced — challenge it and we correct the record.
- 2026-06-12 — Initial golden profile, authored from primary sources (human + AI review).
Report Incorrect Data
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Verified 2026-06-12 · Human + AI joint review (sources independently checked) · Methodology